Cookie & Data Usage Policy

What Information We Collect

When you visit firstmaxforce.com, we collect information that helps us understand how our test case development services can better serve businesses in Vietnam and beyond. This includes technical data about your browsing session, preferences you set, and how you interact with our service information.

We track which pages you visit most frequently, how long you spend reading about our testing methodologies, and what service inquiries you make. This data helps us refine our content and ensure we're addressing the real challenges businesses face with quality assurance.

How We Use Your Data

The information we collect serves specific purposes related to improving our test case development services. We analyze visitor behavior to understand which testing approaches generate the most interest and which service descriptions need clarification.

We never share your personal information with third parties for marketing purposes. Any data we collect stays within our systems and is used exclusively to enhance your experience with firstmaxforce services.

Data Retention & Your Rights

We keep analytics data for 26 months to identify long-term trends in how businesses approach quality assurance. Session cookies expire when you close your browser, while preference cookies last up to one year so you don't need to reset your choices on each visit.

You can request information about what data we've collected about your visits, ask us to delete your browsing history from our systems, or update any preferences you've set. We aim to respond to such requests within two weeks.

If you clear your browser cookies, you'll lose any preferences you've set and may need to re-accept or decline cookie categories. Your rejection of non-essential cookies is stored locally in your browser, so clearing browser data will reset this choice.

Third-Party Services

We use Google Analytics to understand website performance and visitor behavior patterns. This service may set its own cookies and collect data according to Google's privacy policies. When you reject non-essential cookies, we disable this tracking.

Our contact forms and service inquiry systems may temporarily store information you provide until we respond to your request. This data is processed within Vietnam and follows local data protection practices.

We don't embed social media tracking pixels or advertising networks that would collect data for marketing purposes outside of firstmaxforce services.